CarPilot Support

Help with CarPilot, driving data, permissions, and app-related questions.

Location or speed is unavailable

CarPilot relies on iPhone location services for location-based driving information. Open iOS Settings, find CarPilot, and confirm that the required Location permission is enabled. GPS accuracy may be reduced indoors, in tunnels, near tall buildings, or when the phone has a poor view of the sky.

Pitch, roll, G-force, or smoothness looks incorrect

Make sure the iPhone is securely mounted and has not moved relative to the vehicle. Motion-based measurements depend on the phone's orientation and sensors and are estimates rather than certified vehicle instrumentation.

Weather or network information is unavailable

Some information may require an internet connection or an external data provider. Temporary network or service outages can make these features unavailable.

Privacy requests

For questions about how CarPilot handles information, review the Privacy Policy. You may email charles013500@gmail.com to request access, correction, or deletion of information associated with CarPilot where applicable.

Terms and safe use

CarPilot is an informational driving aid and must not replace attentive driving, road signs, official warnings, vehicle instruments, or your own judgment. Please review the Terms of Use for details.